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Terms & Conditions |
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SPECIAL OFFERS
- Some of the offers and prices found on this website are 'web
exclusive' offers they are all subject to stock availability.
PRICING
- Should any goods offered by incorrectly priced, we reserve the
right to withdraw the items from sale, at any point prior to
shipping.
DELIVERY
- ukdiscountgolfclubs.co.uk use Securicor/DHL to
provide a fast home delivery service to UK Mainland
Addresses.
- Goods are normally despatched between 1-3 working days.
Please allow upto 7 days for your order to arrive.
- In the busy times, xmas, spring/summer please allow upto 12
days.
ACKNOWLEDGEMENT OF ORDER
- We will acknowledge all orders by e-mail, if there are
any queries with the order.
- You must ensure that you type your e-mail address correctly,
as the order confirmation e-mail is sent automatically and won't
get to you if you make a spelling mistake.
PRODUCT WARRANTIES
- All of our goods on the ukdiscountgolfclubs.co.uk
website are new and supplied with the manufacturers own full
warranty.
ORDER ACCEPTANCE
- Your order is not accepted until your credit/debit card is
processed
- We do take payment the card as a security process from
order point. The goods are shipped in the normal time as advised
above.
- Any e-mail, on-screen receipt or other acknowledgement of your
order is simply an indication that your request for an order has
been received, this does not in any way denote acceptance of your
order.
- We reserves the right, at any time prior to acceptance, to
refuse/cancel any order or any part of an order.
RETURNS POLICY
- In the unlikely event that you experience problems with any of
the products please email us
sales@ukdiscountgolfclubs.co.uk
- To speed up the returns process please keep your receipt,
delivery note or proof of purchase in a safe place for the
duration of your warranty.
- If your goods are damaged in transit, we will arrange to
swap out the items, however if your goods are damaged in use,
you will need to raise a warranty call with the manufacturer who
will then deal with the issue.
ORDER CANCELLATION
- You have the right to cancel your order within 7 working days,
beginning on the day after you receive your goods.
- If the goods have already been dispatched they must be
returned to us in an unused condition.
We reserve the right to refuse any goods which are not returned to
us in an unused condition.
- Collection of goods can be arranged. However we may ask you to
fund the return.
- To cancel an order; e-mail
cancel@ukdiscountgolfclubs.co.uk
PRIVACY POLICY
- We are committed to protecting your privacy. We will only use
the information that we collect about you lawfully (in accordance
with the Data Protection Act 1998) and according to the Which? Web
Trader Code of Practice.
- We only collect information about you, to enable us process
your order and second, to provide you with the best possible
service. This may include offering you special offers. (see 3)
- We will not e-mail you in the future unless you have given us
your consent.
- We will give you the chance to refuse any marketing e-mail
from us or from another trader in the future.
- The type of information we will collect about you includes:
your name
address
phone number
e-mail address
credit/debit card details
- We will never collect sensitive information about you without
your explicit consent.
- The information we hold will be accurate and up to date. You
can check the information that we hold about you by e-mailing us.
If you find any inaccuracies we will delete or correct it
promptly.
- Visitors to this site who; enter competitions, request advice,
place orders, request feedback, etc. will automatically be entered
onto our special offer mailing list. Instructions on how to remove
your e-mail address from this list are on the bottom of each
e-mail.
- We may use technology to track the patterns of behaviour of
visitors to our site. This can include using a "cookie" which
would be stored on your browser. You can usually modify your
browser to prevent this happening. The information collected in
this way can be used to identify you unless you modify your
browser settings.
- If you have any questions about your privacy on this site, you
should e-mail us.
COMPLAINTS
- In the unlikely event that you have a complaint about our site
or service, please e-mail us at
complaints@ukdiscountgolfclubs.co.uk and we will attempt to
remedy the situation.
- We endeavour to respond to all complaints within 5 days and
resolve them within a further 7 days
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